When the restaurant industry was considering change in how patrons handled service – fixed charge versus tipping – the NYC Hospitality Alliance came to ARA to ask frequent diners in all five boroughs what they thought. The study focused on dining preferences and price-sensitivity, and tested reaction to alternatives to traditional methods of tipping. Click here to see entire Crain’s New York Business article.
To Tip or Not to Tip: ARA Asks the Question




Audience Research & Analysis conducted a study of 400 New Yorkers (80 in each borough) for NY Pass, the sightseeing company, to learn how well locals knew their City and its history. Diana Rocco of Fox 5 talked with George Wachtel on President’s Day about the research. Click on this link to see the entire story: